What is Macy's?

Macy's is one of America's leading department stores offering fashion, beauty, home, shoes, jewelry, and accessories from top designers and private-label brands.

How do I use a Macy's promo code?

Enter the code in the "Promo Code" box on the shopping bag page or during checkout. Exclusions apply to some brands.

What is Star Rewards?

Star Rewards is Macy's free loyalty program offering points, bonus savings days, and free shipping for higher-tier members.

Does Macy's offer free shipping?

Yes. Free shipping on orders of $25+ for beauty and $49+ for most other categories. Star Rewards Gold/Platinum members get free shipping.

What is Macy's return policy?

Most items can be returned within 30 days of purchase. Some categories like fine jewelry have shorter return windows.

When are Macy's biggest sales?

Friends & Family, One Day Sale, Black Friday, and the Big Home Sale are Macy's most popular promotional events.

Does Macy's offer price adjustments?

Yes. Macy's offers price adjustments within 10 days of purchase if the item goes on sale.